This software suite is known to offer easy and efficient automation of IT-related functions causing to a highly effective service management method. BMC Remedy’s ITSM suite covers four applications that are touted as the industry’s top and leaders. These four applications are BMC Remedy Service Desk, BMC Service Level Management, BMC Remedy Asset Management, and BMC Remedy Change Management.
BMC Remedy Asset Management solutions in the meantime help users to improve the standard of service and maintain compliance whereas lowering IT prices from acquisition to asset disposal. It conjointly has specific versions for larger enterprises and midsized businesses to cater to their individual wants. BMC Remedy Service Level Management on the opposite hand will facilitate businesses in terms of having the ability to satisfy customers with what they have out of this product suite. Through efficient tracing and measurement of IT linked service levels, user considerations are higher self-addressed.