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Service Now Training and Certification

Service Now training courses in the USA – you will learn to Creating Workflows, Cloning And Upgrades, Scripting, Reporting with hands-on practice from the list of World’s finest trainers. Below listed Institute provides course materials, tutorial curriculum, demo videos, Service Now Certification sample questions, books, tips & tricks. Get Service-Now lectures and practical lessons by instructors to improve your technical skills. Students will benefit with seminars and job placements in the United States.

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Key Highlights

  • Live or virtual instructor-led classes
  • Quality course material provided
  • Become a certified expert on the subject
  • Instant access to reference material
  • Get high-pay jobs offers post-training

ServiceNow Classes Date & Time as on June 15, 2025

Jun 16 2025
Jul 16 2025
Switch to the brightest career by taking the best training by Skilled personnel with years of experience in the Industry.
servicenow classes
Online Training,
$0.0000
Keylinesoft
Jun 17 2025
Jul 17 2025
Switch to the brightest career by taking the best training by Skilled personnel with years of experience in the Industry.
servicenow classes
Online Training,
$0.0000
Keylinesoft
Jun 18 2025
Jul 18 2025
Switch to the brightest career by taking the best training by Skilled personnel with years of experience in the Industry.
servicenow classes
Online Training,
$0.0000
Keylinesoft

Service Now Courses Online Partners in the United States

1157, 1809, 1824,

Best ServiceNow Training Providers in USA

Switch to the brightest career by taking the best training by Skilled personnel with years of experience in the Industry.

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Service now

IT Service Management training modules

Service Now Courses Online Partners in the United States

Service Now Course Institute in the US

About Service now training

  • About Service Now Training Course

    This comprehensive Service Now training course offers cost-effective and world-class training on Service Now platform with solutions. The course is designed to match the learners existing skill levels, learning styles and schedules to enable them to get professionally trained improving the opportunities to create a career. The training involves practical training sessions, real-world scenarios, and experience.

    The Service Now training classes describe the source of ticket types, options for configuring self-service application initial landing pages as well as how the out-of-box Self-Service Application pages display and you should verify the initial implementations. You will also learn to create and maintain the SLAs, a knowledge-based entry and Service Catalog. The main features and functionalities of Service Now applications are also covered.

    What I'll learn from this Service Now training course?

    By the completion of the Service Now training course, you'll be able to understand its key features and benefits along with the core applications and modules. Apart from this, the course will also greatly enhance your knowledge and skills on the steps for the high-level setup of mandatory dependencies as well as the process involved in implementing ITSM platform. Following are some of the important topics covered in this training course,

    • Administering Service Now
    • Different set of Service Now Skills
    • Service Now Interview Preparation
    • Getting familiar with Service Now
    • Configuring navigation, search and UI options
    • Managing lists, filters and forms
    • Activating plugins
    • Using the mobile platform
    • Understanding UI policies, business rules, data policies, UI actions and client scripts
    • Performing user administration by configuring user accounts, adding groups, assigning users to groups and assigning roles.
    • How to manage data with tables?
    • Working with CMDB and adding New Configuration Items (CIs)
    • Working with Import Sets and Update Sets
    • Using Knowledge Base
    • Creating and using Service Catalog items and order guide
    • Setting up Email Notifications and SMS Alerts
    • Understanding Upgrade Process and Release Cycle
    • How to implement Contextual Application Security
    • Recording Baseline Performance Statistics
    • Reporting and SLAs
    • Customizing Instance
    • Using Social IT Capabilities

    Who can go for this training course?

    • Organizations staffing Service Now Resources
    • Organizations enabling Service Now Teams
    • ITIL Experts working on Service Now

    Also, Functional owners, administrators and implementers, programmers, database developers/administrators, testers, ERP/CRM/BPM professionals, consultants, business and system analysts, and service managers should attend this course. The new Service Now system administrators who are working into a new deployment will also find this course very useful in laying the foundation to a great career ahead.

    If you're a system administrator new to the Service Now applications, then enhance your knowledge and skills with this high-quality training course available in online and classroom formats. A great way to kick starts your career! With the hands-on exercises, you'll learn how to perform basic administration and configuration tasks. A series of well thought out modules will give you an in-depth understanding of the various aspects and features of Service Now. Integrating Service-Level Management (SLM) with Tickets, ECC Queue, Configuring and Managing CMDB, Using Workflows and Notifications, Configuring and using Knowledge Base, Generating BSM Maps and reports are some of the key topics covered in this Service Now course. It is a perfect combination of instructor-led lectures and hands-on practice to learn how to implement cloud-based ITSM platform of Service Now. The training classes cover all the essential aspects of Service Now such as the underlying architecture, technical components, implementation planning and tasks, and mandatory dependencies. Participants will understand the entire scope of the Service Now projects. Lectures, case scenarios, demonstrations, classroom/forum discussions and live project provide an excellent learning experience. This Service Now training & placement courses will also prepare you for the job interviews in the industry. When you learn from the expert trainers your confidence levels will immensely boost up to take on the Service Now certification exam and job interviews with thorough preparation.

  • Service Now Course Information

    Training Modes & Course Duration:

    • Online (Self-paced/Live): 3-6 months
    • Classroom: 6-9 months
    • Bootcamp (Intensive): 6-12 weeks

    Average Completion Time: 5 months
    Course Fee/Price: $800 (depending on modes and providers)

    Service Now Beginner Level Classes on Topics


    • Introduction to ServiceNow
    • ServiceNow Navigation & User Interface
    • Incident & Problem Management Basics
    • Service Catalog & Request Management

    Service Now Intermediate Level Classes on Topics


    • Workflows & Scripting in ServiceNow
    • IT Asset & Configuration Management (CMDB)
    • Integration with Third-Party Applications
    • ServiceNow Performance Analytics

    Service Now Advanced Level Classes on Topics


    • Advanced ServiceNow Customization
    • ITSM & ITOM Advanced Topics
    • Security Operations (SecOps)
    • AI & Automation in ServiceNow

Service now syllabus

  • ITIL

    •  What is ITIL (Information Technology Infrastructure Library)?
    • What is ITSM (Information Technology Service Management)?
    • Managing Incidents
    • Managing Problems
    • Managing Change
    • Managing Service Requests
    • Managing Configurations
    • Operational Level Agreement (OLA)
    • Service Level Agreement (SLA) 

  • Service-Now

    •  Service-Now Introduction
    • How to use the Service-Now?
    • Why Service-Now?
    • How to use Wiki & Community?

  • Basic Administration using Service-Now

    •  How to customize the Service-Now home pages?
    • How to use list layouts?
    • Form layouts
    • How to create Groups?
    • How to add Users to Groups?
    • User Roles and Permissions
    • How to create tables?
    • How to create modules?
    • How to create tickts?
    • How to raise requests?
    • Creating and maintaining Service Level Agreements (SLA) 

  • Advanced Administration using Service-Now

    •  UI (User Interface) Policies
    • Service-Now Notifications
    • Dictionary
    • What are data policies?
    • List Control
    • Service-Now data export
    • How to schedule Jobs in Service-Now? 

  • Scripting

    •  Business Rules in Service-Now Scripts
    • What are Client Scripts available in Service-Now?
    • What is Jelly Scripting? 

  • Reporting in Service-Now

    •  Implementing Bar Charts in Reports
    • Implementing Pie Charts in Reports
    • Implementing Pivot Tables in Reports
    • What are List Reports?
    • Implementing scripts in Reports

  • Service-Now Cloning

    •  What is Cloning in Service-Now?
    • Purpose of Cloning
    • Need for Cloning Service-Now
    • How to implement Cloning technique?
    • Upgrading Instances

  • Service-Now Integrations

    •  Integrating with Web Services
    • What are Direct Web Services?
    • Transform Map
    • How to integrate Email?
    • What is Event registry?
    • How to create Events?
    • How to trigger Events? 

  • Content Management System (CMS)

    •  What is CMS?
    • How to create sites?
    • How to create pages?
    • Rules for Logging In

  • Configuration Management

    •  What is CMDB (Configuration Management Database)?
    • How to map asset records with configuration item?
    • Configuration Items relationships

  • Workflow

    •  What is Workflow?
    • How to create Workflows?
    • Approvals using Workflows
    • What are activities in Workflows?

  • MID (Management, Instrumentation and Discovery) Server

    •  What is use of MID Server?
    • How to install MID Server?
    • Checking MID Server
    • How to import files using MID Server?

FAQ's on Service now training & certification

  • Why is Service Now training very important?

    Though Service Now has become one of the trending tools in the IT industry, still the tool in considered a new entrant in the market. It represents not only a new tool but also, in many cases, a new process. Thus, a professional training is very important to ensure accurate data collection and consistent application of standards. As a shared tool in an open environment, we absolutely must use the tool in the same manner to achieve the benefits of trending analysis and an enriched customer experience.

  • Who are the training providers?

    The training is provided by leading Service Now instructors who can make it a point to make you capable of understanding the real world scenarios. They can also provide exceptional Technical assistance and assist you out while solving Technical problems at your jobs in an efficient way.

  • Will I get job placement after accomplishing this Service Now training course?

    The training providers listed on this page are equipped with dedicated placement department consisting experienced job placement officers. They'll assist you to land in a job in a leading company as Service Now professional.

  • What are support I get from the training providers?

    In addition to world-class training on Service Now platform, you get to avail excellent job placement assistance, compensatory classes (in case you've missed your classes), training materials and guidance to prepare for the Service Now certification exam.

  • What is the duration of the course?

    This Service Now Training is an advanced training course which fortunately can be customized in according to the requirements of the students. Thus, you can increase or decrease the duration of the training course with respect to your requirements.

  • What are the benefits of this training course?

    Following are the benefits you achieve by enrolling for this training course,

    • Training from experts in the industry
    • Doubt-Clearance sessions
    • Job Assistance
    • Guidance for the Service Now certification exam
    • Free Training Materials

Learn ServiceNow to become a ServiceNow Expert

Servicenow training is where you learn to expand your skills and knowledge of ServiceNow software application, also you learn how to work quickly and maximize your utilization to reduce the complexity with faster ROI.

Whether you’re an individual or scheduling training for your staffs/friends, we understand the challenges of fitting servicenow course into your busy schedule, so we have list of ServiceNow experts and Authorized training partners (ATPs) offering a mix of several convenient learning options including self-paced tutorial, instructor-led online live classes, in classroom certification course, and private team training.

ServiceNow Learning Formats and Benefits

Live ServiceNow Online Training

Live ServiceNow online classes let you experience the same instructor-led training as at authorized training partners (ATPs) from the convenience of your home, work or anywhere.

If you are choosing servicenow online course you can attend the course events in the US from home or office or anywhere while traveling.

You can communicate easily with the servicenow instructor and classmates to ask service now ticketing tool, service portal, performance analytics questions for answers and clarification.

If you have missed to attend the classes you can refer the service now classes through recorded videos.

Online training will save your cost and eliminates the expenses. Also the instructor be connected online to see your work assessments, exercises and projects for discussions to offer best solutions.

Servicenow In-Class Training

In-Class training is a traditional concept where you walk into the servicenow authorized training partners (ATPs) and attend the course in classroom. There are many servicenow training institutes across North America to provide face to face instructor-led live servicenow classes, hand to hand learning experience, also you can get your doubts clarified through certified instructors who have passed rigorous testing on servicenow curriculum and products.

Classroom servicenow course can leverage your confidence on the ServiceNow skills and to acquire new knowledge through IT, HR, Customer Service tools and expertise by actively engaging in real-life scenarios.

For in-class ServiceNow training and certification you need to save a seat to attend trainers live classes across US city locations.

ServiceNow Training and Placement

Service Now placement training experience takes care of building your servicenow skills in real-time solutions. You will engage with high-quality expansive portfolio training that you can expect from On-Site Course across ServiceNow Platform.

ServiceNow certification training providers who have collaborated with their clients will train how to use the ServiceNow apps that are deployed in their company. Also some of the training institutes will help the students to prepare resumes and market their skills to get hired soon as Service Now role.

These training and placement companies in the United States provides students with practical, hands-on experience with servicenow portal examples that can immediately be applied at their servicenow job. Also they will train the students with hands-on and collaboration workshops, real-world scenarios tailored to specific challenges that are faced by their clients

ServiceNow Free Training

Free ServiceNow training is one of the options that are provided from the training institutes while joining the course. This is an on demand course delivered to the students under contract, it will help you hone your skills in a safe, hassle-free environment in service now product topic areas.

Free servicenow training is not provided by all training providers, it is explained that a student who join the course should sign the contract that he/she will pay or compensate the course fee by working to their clients for a specified duration.

Certification assures employers and peers about your possession of the relevant skills and knowledge in you to perform the duties involved in Service-Now implementation, application development, and system administration.

Service-Now Certifications

Service-Now offers professional certifications which require the candidate to get through the respective certification exam successfully. Following are the different certifications and exams offered by Service-Now

Service-Now Certified Application Developer

The Service-Now Certified Application Developer (SCAD) is the certification for Service-Now recognized for showcasing the skills and essential knowledge of a candidate to develop Service-Now applications to solve various business challenges. In order to appear for this certification exam, candidates must possess adequate industry experience with Service-Now system administration, application design, source code management, JavaScript and the Service-Now APIs, web services, and UI design (professional training course could help you achieve these requirements). Though there are no specific prerequisites, it would be helpful to have passed the Certified System Administrator exam along with at least six months of hands-on experience developing custom applications in Service-Now.

Service-Now Certified System Administrator

Acquiring Service-Now Certified System Administrator (SCSA) would help a professional to showcase competency for continuing to the advanced levels of Service-Now knowledge.  This certification exam demands the candidates have at least six months to one year of working experience as a Service-Now system administrator or professional.

Service-Now Certified Implementation Specialist

SCIM (Service-Now Certified Implementation Specialist) is the certification intended to recognize the professionals who are capable of complete Service-Now Systems implementations.

Why training course for certification?

The ultimate aim of certification exams is to analyze the expertise and experience of a candidate in that particular Service-Now domain. The System Administration course achieves these learning objectives through instruction taught by professional trainers, hands-on exercises, and live demonstrations. Thus, only a professional training course could help you achieve your certification goals, following are the additional resources you get with a professional Service-Now training course,

  • The professional training course provides guidance on certification paths for Service-Now System Administrators, Developers, and Architects.
  • Free study materials to prepare for the certification exams effectively
  • Also, you get the Certificate of Training Course Completion’s after accomplishing the professional training course. This certification proves crucial especially for those who wants to begin their career in Service-Now

What are the career prospects and placement opportunities after the Service-Now Training?

Service-Now is rapidly growing the platform and remains one of the most watched upstarts in the software industry. The platform is the fast growing public enterprise taking over the field of Information Technology, in fact, it is being termed as the new sheriff in the IT towns. Statistics and Reports reveal that the Service-Now’s current market value is hovering around $8B.

Revolutionizing ITSM

Though once remained stagnant, now ITSM is given an advancement and facelift with the evolution of Service-Now. Service-Now competes as a stronger contender in the IT service management (ITSM) market and is already started dominating established players like BMC, HP, CA, and IBM.

Service-Now it not only ticket monitoring tool but a complete ITSM tool. Service-Now is an integrated platform that supports the professionals to manage various IT services in an efficient and integrated environment. This software as a service (SaaS) platform is comprised of many modular applications that can vary by instance and user. Initially conceived as a generic application development platform by founder Fred Luddy, the company targeted help desk and ITSM as a proving ground for its system, because as a former CTO of Peregrine Systems, Luddy was familiar with that space.

Cloud-Based Services

Service-Now is also a leading provider of various ITSM cloud-based services and is capable of drastically automating the enterprise IT operations.

Careers

Service-Now platform opens up to various professional careers which are associated with the following service and operations,

  • Incident Management
  • Problem Management
  • Change Management
  • Release Management
  • Service Level Management
  • Configuration Management(CMDB)
  • Employee Self Service
  • Knowledge Management
  • Asset Portfolio Management
  • Asset Contract Management
  • Service Catalogue and Service Request Management
  • Service Portfolio Management
  • Field Service Management
  • IT Cost Management
  • Project and Portfolio Management
  • Software Lifecycle Management
  • Runbook Automation
  • Shared Services Applications
  • IT Governance, Risk, and Compliance
  • Social IT
  • Data Certification
  • Managed Documents
  • Discovery and Application Dependency Mapping

Training

Being said that there are enormous career opportunities and prospects, strong knowledge of the Service-Now platform and Client - Server technology can turn you to a successful Service-Now professional. A training can help you develop any solution for IT infrastructure. If you learn about these things you can work not only on Service-Now but you can also work any tool which is used for ITSM.

Salary

Below are the different designations related to Service-Now and their respective annual salary in the United States,

Designation

Average Salary (Yearly)

Software Development Engineer

$105,959

Senior Solutions Consultant

$119,825

Enterprise Account Executive

$102,036

Senior Software Engineer

$126,944

Senior Developer

$125,520

Technical Support Engineer

$76,335

Consulting Manager

$140,755

Applications Developer

$95,709

Technical Consultant

$96,496

Solutions Consultant

$103,693

Senior Manager

$156,000

Senior Engagement Manager

$140,048

Senior Applications Developer

$121,417

Intern - Hourly - Hourly

$21.96hourly

 

 

 

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