BMC Remedy Training Online

About our BMC Remedy online course

Our BMC Remedy online course is designed to equip beginners and career switchers with the necessary skills to thrive in the Information Technology Service Management (ITSM) sector. BMC Remedy, a leading ITSM tool, is widely used across organizations in the USA, making this course highly relevant in today's job market. By the end of this course, participants will have gained in-depth knowledge of BMC Remedy and its practical applications.

BMC Remedy Course key highlights

• Instructor-led/live online sessions
• Hands-on labs
• Real-life case studies
• Capstone project
• Placement support
• Resume and interview preparation

Overview of our BMC Remedy online Training

This course offers flexible weekday and weekend options, with live sessions supported by a Learning Management System (LMS). It provides a lab environment for hands-on experience and use of real-world datasets.

Tools & Systems Used:

• BMC Remedy ITSM
• BMC Remedy AR System
• BMC Atrium CMDB
• BMC Analytics
• BMC Remedy Mid Tier
• BMC Remedy Developer Studio

Objectives of our BMC Remedy online training course

• Gain comprehensive understanding of BMC Remedy ITSM
• Learn to implement and customize BMC Remedy
• Master working on BMC Remedy AR System
• Learn to handle and resolve ITSM issues using BMC Remedy
• Acquire skills to manage and maintain the BMC Atrium CMDB
• Gain proficiency in developing applications with BMC Remedy Developer Studio

What you will learn in our BMC Remedy classes

• Introduction to BMC Remedy ITSM
• Working with BMC Remedy AR System
• Customizing BMC Remedy applications
• Managing BMC Atrium CMDB
• Developing applications using BMC Remedy Developer Studio
• Implementing best practices for BMC Remedy ITSM

Course syllabus

• Module 1: Introduction to BMC Remedy ITSM
• ITSM Basics
• BMC Remedy Overview
• Service Management
• Incident Management
• Problem Management
• Change Management

Prerequisites: Basic understanding of IT Service Management. Included resources: LMS, session recordings, templates.

Course details

For pricing, please contact our instructors.

Software requirements: Any OS with stable internet connection, headset, and system specs for BMC Remedy trial/remote access.

After-course support: Resume help, mock interviews, placement assistance, career counseling. For more information, email us at {Email} or click the "Speak to an Advisor" button below.

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