ITIL Foundation Training Online

No, you can opt for self-study while preparing for your foundation level courses. However if you are applying for advanced level ITIL certification , then attaining classes in mandatory as the courses are focused on the practical application and analysis of ITIL principles.

The pass marks vary depending upon the course you choose. There are usually 40 questions and a candidate needs to secure at least 65% and 70% respectively to qualify for the foundation and intermediate levels.

Having an ITIL certification usually means that the certificate holder is aware of the process, techniques and functions of the core ITIL framework and is able to relate and apply his knowledge to IT ad other wider issues within his organisation.