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Sap SM Training and Certification

Sap SM Training, Learn Sap SM with Online Practices, in-class Seminars, and Certifications from the list of world-class Sap SM trainers. Below listed Sap SM education partners provide Course Material, Classes Curriculum, Tutorial Videos, Interview Questions, Books, and Tricks. Get experts lectures and tailored practical lessons on Sap SM to improve your skills and Students will benefit with Job Placements and Visa.

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    Learners(Last 6 months)
  • 10+
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Key Highlights

  • Live or virtual instructor-led classes
  • Quality course material provided
  • Become a certified expert on the subject
  • Instant access to reference material
  • Get high-pay jobs offers post-training

SAP training modules

Certified educators for Sap SM training programs

Educators for Sap SM training programs

About Sap SM Training Course

  • What is Sap SM Training?

    Take a look at the leading training institutes that offer SAP SM online and classroom courses introducing students to the SAP R/3 Service Management module. Best SAP SM training with top faculty from the industry who’ve worked on real time projects in several different companies. Their in-depth experience will help students to learn SAP SM with ease and clarity. Hands-on exercises and case studies also form an extensive part of the SAP SM training classes to give students a more practical learning experience. The various course modules are organized in a smooth fashion to avoid any hassles in learning basic to advanced concepts. The best aspect of the SAP SM training classes are each concept is explained using practical examples which help students to understand the application of each topic in the real business scenario. Call logging, call preparing, call observing, call shutting and charging are explained in a meticulous way in the course. Even after completion of the course, technical support is offered. 100% placement assistance is offered to all the students who successfully complete the course. This includes resume building, profile marketing and interview preparation. Most of the past students are now working with top notch companies in relevant SAP SM job profiles.

  • What will you learn in SAP SM Training?

    In the SAP SM training you’ll learn how to access and implement service processing to confirm service processing and how to settle and complete the service order.

Sap SM Syllabus

  • Course Outline of SAP SM Training

    • Service Processing
      • Accessing Service Processing: - Menu Path to Access Service Processing. - Creating Service Requests. - Creating Service Orders.
      • Implementing Service Processing: - Checking Material Availability. - Printing Service Order Papers.
    • Confirmation and Completion
      • Confirming Service Processing: - Accessing the Order Confirmation Screen. -Confirming the Operation Hours Counter. - Confirming Material Consumption. - Confirming Working Hours. - Confirming Technical Findings. - Final Service Order Confirmation.
      • Settling and Completing Service Orders: - Entering a Settlement Rule. - Carrying out a Technical Completion. - Settling a Service Order. - Carrying out a Business Completion.
      • SAP BI
      • SAP SD
      • SAP Warehouse Management
  • Who should attend the SAP SM Training Course?

    SAP SM training course is ideal for middle management. Project managers, team members and IT employees who deal with service management.

  • Pre-requisites for SAP SM Training Course

    Attendees should have a basic knowledge of service order process flow and SAP ERP processing.

  • Related Training

    • SAP BI
    • SAP SD
    • SAP Warehouse Management

FAQ's on Sap SM training & certification

  • 1. Is SAP SM (Service management) a stand-alone module?

    Though service management is considered as a separate module but is usually coupled with Plant Maintenance and Customer Service modules in SAP. SAP SM is independently capable of supporting customer demands in an effective manner and providing quicker service.

  • 2. What are the key features of SAP SM?

    • Service call management – Enter and respond to service calls quickly, and provide support for service operations, customer interaction activities, and resource management
    • Knowledge database – Access known problems and key solutions through a central knowledge database
    • Service contract management – Efficiently manage warranty and service contracts, and help ensure the timely and accurate execution of contract terms
    • Service reports and analysis – Create detailed reports related to call volumes, durations, and response times, and turn analyses into actionable information and results
  • 3. What are the business benefits of SAP SM?

    • Improved operational efficiency
    • Faster response to customer calls and enquiries
    • Improves customer satisfaction
    • Timely and accurate data on all sales and service process
    • Enables faster and better decision making
  • 4. What is the value-add provided by these SAP SM training courses?

    • The training course is based on a comprehensive and industry relevant curriculum
    • Simple and easy to understand
    • Practical demos are given for better learning
    • Taught by instructors who have several years of SAP experience with implementation in top companies
    • Tips, techniques and industry best practices are covered

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