BMC Remedy Administrator Training Online

Forms, Active Links, Filter, Escalation, Menus, Guides, Applications

• Regular Form: Stores data in the Database
• Display only Form: Meant for display Purposes
• Join Form: To join two regular forms and to show the information. Doesn’t store any data
• View Form: To access non Remedy tables resided in the same server
• Vendor Form: To interact with external database

• Inner Join
• Outer Join

Request ID, Assigned to, Modified date, Create date, Submitter, Last Modified By, Status, Short Description

• Service strategy
• Service Design
• Service Transition
• Service Operation
• Continual Service Improvement

Window Open: A Form window opens in New, Search, Modify, and all operation mode. Window Loaded: Executes after all data values loaded into submit or search window.