Learn Salesforce Administrator

Salesforce Administration Training (Online)

Teklabs delivers you the highest quality of training with hands-on approach and industry recognized curriculum. Training will be provided by our experienced and certified Salesforce professionals in the respective fields. Training will include exposure to real time work environments and will also prepare you to attend interviews confidently. You do not require prior programming or software knowledge for any of the courses listed. We give you an excellent opportunity for enhancing your career in course of your choice. Each training module in IT consulting and training is specially designed so that by the end of the course you will be ready to face client interviews.

Salesforce Administration Training

Course Duration

• 4 weeks course , 5 hours weekly
• 20 hours Salesforce project work.
• Free - Demo Training available for interested students

Course Content

Module 1: Introduction to Cloud Computing

• What is Cloud Computing?
• Advantages
• Services
  • SaaS (Software as a Service)
  • PaaS (Platform as a Service)
  • IaaS (Infrastructure as a Service)

Module 2: CRM Concepts

• What is CRM?
• On Premise v/s On Demand CRM
• A view of available CRM products
• Compare Salesforce CRM with other CRM’s in the industry

Module 3: Introduction to Salesforce CRM

• Overview of Salesforce CRM Products and Services
• Overview of Salesforce Application and introduction to terminology
• Force.com Platform
  • Registering Developer edition with Salesforce.com
  • Standard Applications
  • Standard Tabs
  • Setup Page - Personal Setup, Application Setup and Administration Setup.
• Sales Cloud Concepts
  • Account
  • Opportunity
  • Contact
  • Product
  • Price Books
  • Campaign
  • Lead
    • Assignment Rules
    • Auto Response
    • Web-to-Lead
    • Lead Process
    • Lead Quality
  • Quote
  • Order
• Service Cloud Concepts
• AppExchange

Module 4: Salesforce Administration

Managing Users

• What is a Role?
• What is a Profile?
• Creating a User

Designing Applications on Force.com

• Creating a New Application
• Creating Custom Objects
• Creating Tabs - Custom Tabs, Web Tabs
• Creating Fields
• Creating Pick lists
• Field Dependencies
• Layout Management on Objects
  • Page Layouts
  • Search Layouts
  • Record Types
• Formulas
• Cross Object Formulas
• Validation Rules

Relations in Salesforce

• Lookup Relation
• Master - Detail Relation
• Junction (Many - Many) Relation
• Rollup Summary field

Access Control Mechanism in Salesforce

• Organization Level Security
• Object Level Security
• Field Level Security
• Record Level Security
  • Organization wide defaults
  • Role Hierarchies
  • Sharing Rules
  • Manual Sharing

Workflows

• Introduction to Workflow Rules
• Email Alerts - Email Templates
• Tasks
• Field Updates
• Queues and Time dependent Workflow Actions
• Order of execution of Workflow Rules

Process Builder

• Introduction to Process builder
• Workflows using Process builder
• Scenarios

Placement Assistance Provided

• Resume Preparation
• 1-O-1 Feedback Sessions
• Mock Interviews
• Marketing Profile