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The future of Salesforce Customer Cloud Platform

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Among the successful cloud business suits, Salesforce managed to gain significant growth and widespread acceptance in recent years. But, the enterprise cloud platform is not alone in the competition but with equally powerful CRM suits such as SAP, Hadoop, Zoho etc. Till the year of 2014, Salesforce simply dominated the CRM suites with 18.4% market share and 28.2% revenue growth but what could be the outcomes of the suite in 2016. Let’s take a glance at recent happenings and facts about Salesforce.




SaaS market grows 85% by 2025




Salesforce Market Growth




The American market research and advisory firm, Gartner predicted that by the end of 2025, Saas (Software as a Service) CRM solutions would be deployed up to 85%. In other words, the CRM software market grows by 14% every year.




91% companies using Salesforce are satisfied




A recent report from MIT revealed that 91% of organizations using Salesforce CRM reported a “strong executive voice”.




Improved helping strategies from Salesforce




Salesforce keeps improving their helping strategies to support the salespeople in terms of connecting to their customers and clients. With immense years of experience in buying-selling, Salesforce manages to educate and help the sales people effectively.




Future of Salesforce




Considering the booming growth opportunities of SaaS CRM and the growth of Salesforce in SaaS market, the future of Salesforce is bright and well in a gradual phase. The recent inclusion of mobile friendly updates, analytics, business intelligence and performance improvements in Salesforce CRM, it is evident that the suite would keep attracting the global businesses. With already flooding professional career courses on Salesforce training trending across the globe, the demand for Salesforce professional would be growing in parallel.




Customizable Dashboards in Salesforce Lightning




Salesforce Dashboard




The newly launched Salesforce Lightning not only improved in performance but also unveiled exciting customizable options with dashboards and opportunity boards. With that, the Salesforce professionals now can clear-cut picture of their deals and orders at impeccable speed.


If you aspire to learn Salesforce CRM, get a free counselling on Salesforce training here..


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