Business Process Management Training & Certification

• Introduction
  • Process Management
  • Process Modeling
  • Analysis & Design
  • Business Process Management Framework
  • Business Process Management Systems (BPMS)
  • Business Process Architecture
• BPM Implementation Strategies
  • BPM Value Proposition
  • The BPM Community
  • Why Automating BPM?
  • Topology of a SOA reference architecture
  • BPM Vendors Overview
  • Positioning of BPM Tools
• Aligning IT and Business
  • BPM vs. BPMS
  • When to choose a BPMS
  • Matching the technology to the problem
  • Overview of a BPM system
  • Terms and concepts
• Understanding Basic Concepts and Architecture
  • Process Modeling
  • Process Analysis
  • Process Design
  • Components and structure of a BPMS
  • Enterprise Process Management Planning
  • Key skills, roles and responsibilities
• Governance and Business strategy
  • The personal perspective
  • Innovation, growth and flexibility
  • Convincing the CEO,CIO, and Business units
  • The past: data/functions vs objects & services
  • The future: core business logic vs process control
  • Design implications for Architects
  • Alignment of Business and IT
  • The Role of Business Stewardship
  • The Role of Business Rule Analysts
• Modeling a process with BPMN
  • The added value of BPMN
  • Composability and basic services
  • Promoting an incremental and iterative approach
  • Why should Use Cases drive the project?
  • Declaration of message properties o Use of correlation sets
  • Develop a complex parallel execution of activities
  • Designing concurrency
  • BPMN implemented by vendors Example: Microsoft XLANG
• Fault Handling and Exception Management
  • Defining Events
  • Configuring Timeouts
  • Handling Faults
  • Catching Exceptions
  • Compensation Management
• Business Rules
  • Motivations for BRs
  • Basic Concepts
  • Rule Maturity Model
  • New Roles of Business and I/T
  • The Business Focus in Business Rules
  • When is a BR Approach Appropriate?
  • New Aspects for Scoping a BR Project
  • Key Elements of a BR Project Plan
  • The Role of a BR Pilot
  • Overview of Mining BRs from Code
• BPM as enabler of SOA: Key components
  • Application frontends
  • Basic Services 
  • The value of an ESB
  • Using a Repository
  • Increased agility for the business
  • The BPM Board
  • Distributing technology white papers
  • Controlling & measuring improvement processes
  • Managing the repository
  • Setup of a quality gateway
  • The 4 pillars of success
• Metrics
  • The context of organizational performance 
  • What makes a good metric 
  • Measurement & management hierarchy
  • Process management: More than measurements
  • Metrics within processes Management roles in measurement
  • Management questions to be answered
  • Pitfalls of process management efforts
• Architecture of a BPM System
  • EAI and B2B aspects 
  • Topology and scalability 
  • Design tools 
  • Deployment tools 
  • Monitoring and management 
  • The process engine 
  • Process definition repository 
  • Transaction manager 
• Core BPMS features and Interfaces
  • Repository support
  • Database support 
  • The level of required customization
  • BPEL language compliance 
  • Involvement of development languages 
  • Human workflow solutions
• Choosing the right approach
  • What BPM Approach is right for your project
  • Scope the rules in your project before starting
  • Plan the project for a BPM advantage
  • Attach business rules to process models
  • Craft a roadmap for your first BPM project

Business Process Management training classes are designed for Business consultants, Business Analysts, Business Managers, System Analysts, IT Managers, Risk Managers, Sales consultants, Project Managers, Information Managers and Technical Staff. Anyone who is involved in analyzing and planning business processes should attend this course.

Participants should be graduates/post-graduates and be aware of business processes. Both freshers and experienced professionals can apply.

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