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About AWS Cloud Support Associate training

About Our AWS Cloud Support Associate
Our AWS Cloud Support Associate Professional Certificate is an entry-level program designed to equip you with a deep understanding of Amazon Web Services (AWS) fundamentals. This course emphasizes AWS Cloud Infrastructure, allowing you to master various skills like EC2 (Elastic Compute Cloud) management, S3 configuration, and IAM policies. As an aspiring AWS Support Engineer, you will develop the expertise to troubleshoot AWS Cloud services, ensuring seamless cloud operations. The course also covers vital concepts such as VPC setup, AWS Cloud Security Best Practices, and AWS CLI usage.
What You Will Learn in This Course
•Master the fundamentals of AWS Cloud Infrastructure and EC2 management.
•Learn S3 configuration and RDS setup to handle data efficiently.
•Understand VPC setup and configuration for secure cloud operations.
•Develop strategies for analyzing customer feedback and improving services.
•Gain hands-on experience in basic cloud automation and scripting.
•Implement AWS security best practices and troubleshooting methods.

AWS Cloud Support Associate syllabus

Module 1: Introduction to AWS and Cloud Computing Fundamentals
• Overview of Cloud Computing Concepts
• AWS Global Infrastructure and Core Services
• Amazon EC2 (Elastic Compute Cloud) and S3 (Simple Storage Service) Basics
• Cloud Computing Basics and Benefits
• Overview of AWS Cloud Support Roles
Module 2: AWS Cloud Infrastructure Essentials
• Introduction to AWS Cloud Infrastructure
• VPC (Virtual Private Cloud) Setup and Configuration
• RDS (Relational Database Service) Setup
• Managing and Configuring IAM (Identity and Access Management) Policies
• AWS Storage Solutions Overview
Module 3: AWS Cloud Security Best Practices
• AWS Cloud Security Best Practices
• Managing Access Control with IAM
• Understanding Shared Responsibility Model in AWS
• Implementing Encryption for Data Security
• Compliance, Governance, and Monitoring Tools
Module 4: Network and Connectivity in AWS
• Networking Concepts in AWS
• Introduction to AWS Direct Connect and VPN Solutions
• Configuring and Managing Elastic Load Balancers (ELB)
• Network Troubleshooting in AWS
• Securing VPC Networks
Module 5: Automation and Monitoring in AWS
• Introduction to CloudWatch Monitoring and Alerts
• Implementing AWS CLI (Command Line Interface) for Automation
• CloudFormation for AWS Resource Management
• Introduction to AWS Lambda and Serverless Architecture
• Auto Scaling and Automation Strategies
Module 6: AWS Troubleshooting and Customer Support
• Common Issues in AWS and Troubleshooting Techniques
• Mastering AWS Support Console
• Analyzing and Solving EC2 and S3 Issues
• Troubleshooting AWS Cloud Services like RDS and VPC
• Documenting and Reporting Issues
Module 7: Cost Management and Billing in AWS
• AWS Billing and Cost Management Best Practices
• Tracking and Optimizing Costs with AWS Cost Explorer
• Setting Budgets and Alarms for Billing
• Implementing Cost-Saving Strategies for Clients
Module 8: Real-World Projects and Exam Preparation
• Developing Strategies for Customer Engagement and Support
• Solving Real-Life Scenarios: Hands-on with AWS
• Preparing for AWS Cloud Support Associate Exam
• Analyze Customer Feedback to Improve Cloud Services
• Building a Cloud Support Portfolio

FAQ's on AWS Cloud Support Associate training & certification

What is a Cloud Support Associate?
An AWS Cloud Support Associate is a technical expert responsible for troubleshooting and resolving issues faced by AWS customers. They serve as the first point of contact for clients, providing support for cloud services like EC2, S3, and VPC.
How much do AWS Associate certificates make?
On average, professionals holding an AWS Associate-level certification (such as Solutions Architect or Cloud Support Associate) earn between $75,000 and $120,000 annually, depending on location, experience, and job role.
Is the AWS Associate exam worth it?
The AWS Associate exam is highly valuable, especially for those looking to enter the cloud computing industry. It offers foundational knowledge and practical skills in managing AWS services, making it an essential certification for building a career in cloud support or architecture.
What does an AWS Cloud Support Associate do?
An AWS Cloud Support Associate is responsible for troubleshooting AWS services, providing solutions for networking, storage, and security issues, and collaborating with internal teams to resolve complex customer problems. They also contribute to support documentation and perform regular analyses to improve the customer support experience.
How much does a Cloud Support Associate make at AWS?
At AWS, the salary of a Cloud Support Associate typically ranges from $73,000 to $94,000 per year. This can increase with experience and additional certifications.
What is the salary of a Cloud Support Associate fresher?
For freshers, the starting salary for a Cloud Support Associate at AWS is usually around $70,000 to $75,000 per year, with opportunities for growth as they gain more experience and certifications.
What are the primary responsibility of the Cloud support associator?
1. Main point of contact for support
2. Problem solver
3. Cross-functional collaborator
4. Support Documentation leader

About our AWS Cloud Support Associate course

Our AWS Cloud Support Associate course is designed to equip you with the essential knowledge and skills to become a successful AWS Cloud Support Associate. The course is tailored to cater to both beginners and professionals looking to enhance their cloud computing skills.

Overview of our AWS Cloud Support Associate Training

Our AWS Cloud Support Associate training program dives deep into the world of cloud computing, exploring various aspects of AWS. The training is conducted by seasoned professionals, offering hands-on experience and real-world examples.

Objectives of our AWS Cloud Support Associate training course

The main objective of our course is to provide learners with a comprehensive understanding of AWS cloud support and the ability to manage, operate, and troubleshoot AWS services.

What you will learn in our AWS Cloud Support Associate classes

Understanding of AWS architecture and services.
How to manage and operate AWS services.
Skills to troubleshoot AWS service issues.
How to optimize the AWS environment.
Knowledge of AWS security measures.
Insights into AWS best practices.

Course details

Course Duration: 6 weeks
Level: Beginner to Intermediate
Prerequisites: Basic knowledge of IT
Certification: AWS Cloud Support Associate Certification upon successful completion of the course

Course Syllabus

Our AWS Cloud Support Associate Training covers the following modules:

Introduction to AWS
- Overview of AWS services
- Understanding AWS architecture
- Setting up AWS account
- Exploring AWS Management Console
AWS Management and Operation
- Managing AWS services
- Operational tasks in AWS
- Cost optimization techniques
- Automating AWS tasks
AWS Troubleshooting and Security
- Troubleshooting AWS services
- Understanding AWS security measures
- Implementing security in AWS
- Best practices for AWS security