About Business Process Analysis

Every business, irrespective of its size needs its processes to be in top shape so that operations move ahead in full swing. Business Process Analysis handles such analytical matters that helps spot flawed process and improve on them. A Business Analyst is primarily responsible with business process analysis and coming up with ideas for improvement.

As part of Business Process Analysis, Business Analysts have to put to test several scenarios, actors and use cases that will help find out which process is working fine, which one is flawed and which one needs improvement.

They also have to deal with design and implementation processes to match stakeholder requirements. All this activities requires extensive business process analysis.

Course description

This course is envisioned to teach how to analyze and find flaws in a business process visualized and designed using UML. The basics of UML and its impact in software development will also be discussed in detail. Alongside, students will be taught the various methods of finding flaws in the process or spot areas where the process can be improved. Also, how the results can be implemented in a controlled manner will also be taught as part of the course.

As part of the course, students will also be taught how to document the various processes and techniques used in business process modelling and business analysis.

Course prerequisites

• Basic exposure to software development and business analysis

Target Audience

• Business Analysts
• Students preparing to become Business Analysts
• Everyone else who wants to know how to model business processes

Course Duration

• 2 Days

Business Process Analysis Course Schedule

1. Introduction

• Introduction to Business Process modeling
• Stakeholders of Business Process Modelling
• Business Process Granularity
• Process Modelling and Business Analysis

2. Organization Model for Business Processes

• The Functional View vs The Process View
• Connecting Business Processes
• Building a process map
• Customer Value Proposition

3. Modelling Business Processes

• Technique used in Business Process Modelling
• Understanding Trigger Events, Outcomes & Timelines
• Identifying tasks, documenting task details, documenting steps

4. Improving existing Business Processes

• Identifying scope for improvement in existing processes
• Business Process Management
• Improving the process
• Business Scenarios

5. Transition from the "As-Is" Model to the "To-Be" Model

• Types of implementation
• Planning for implementation
• Human side of implementation