Quality Assurance

Course Overview

Quality Assurance (QA) is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers. QA is applied to physical products in pre-production to verify what will be made meets specifications and requirements, and during manufacturing production runs by validating lot samples that meet specified quality controls. QA is also applied to software to verify that features and functionality meet business objectives, and that code is relatively bug free prior to shipping or releasing new software products and versions.

Course Content

• Introduction to Software Quality Assurance
• Software Quality Assurance Components
  • Analyzing the components of Quality
• Implementing a road map
• Planning for Software Quality Assurance
  • Applying verification and validation techniques for error detection
• Detecting defects while applying inspection techniques
• Conducting Audits
  • The types of audits
• Comparing industry standards
• Verifying product configuration using configuration audits
• Improving productivity using in-process audits
• Initiating the auditing process
• Applying Configuration Management (CM)
  • Defining the components of a CM system
• Ensuring quality by controlling CM components
• Participating in an SQA and CM audit
• Continuous Process Improvement
  • Fostering learning through process improvement
• Achieving excellence through metrics
• Coordinating the next steps