IT Chapter

IT Chapter uses its expertise and know-how to deliver customizable consulting services and training which enable clients – small and medium-sized companies – to use technology and innovation to generate value for their businesses and gain a relevant competitive advantage.

Founded in 2003 in Montreal by customer-centric experts with extensive accreditations in Project Management, ITIL®, BRM, Change Management™ etc., IT Chapter puts at your disposal a team of experienced consultants who assess and address your business needs to identify, select and implement the best solutions to:

• support your IT structures in reaching your organization’s business goals;
• reduce operational costs and increase customer satisfaction;
• meet your compliance objectives;
• optimize your internal processes, manage your infrastructure and applications;
• increase your company’s technology absorption rate.
• We accomplish this by converging IT and business in a way that enables us to create efficient workflows and organizational structures that we implement and monitor step by step.

Our specialties cover various areas of Information Technology, such as Business Relationship Management, IT Governance, ITIL® Processes Implementation, IT Service Management, IT Project Management, Business Analysis, ITSM & CRM Tools implementation and much more.

When it comes to IT Management, you can count on us to help you handle your IT projects, as well as your IT teams, to support your outsourcing and business transformations, assess your IT resource needs and, if necessary, to recruit relevant experts, who will deliver returns-on-investment.