Cisco 640-461: CCNA Voice – ICOMM v8.0 – Cisco

Course Description

The Cisco Certified Network Associate Voice (CCNA Voice) validates associate-level knowledge and skills required to administer a voice network. The Cisco CCNA Voice certification validates that the IT professional has the required skill set for specialized job roles in voice technologies, such as voice technologies administrator, voice engineer, and voice manager. It validates skills in VoIP technologies such as IP PBX, IP telephony, handset, call control, and voicemail solutions.

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Key Features – Cisco 640-461: CCNA Voice (ICOMM v8.0)

• CUCM Mastery: Learn to install, configure, and manage Cisco Unified Communications Manager.
• IP Telephony: Manage Cisco IP phones and voice systems effectively.
• Voicemail Integration: Set up voice mail and messaging services.
• Call Control: Configure features like call routing and forwarding.
• QoS Setup: Ensure high-quality voice traffic with proper QoS settings.
• Voice Security: Implement protections against unauthorized access.
• Troubleshooting: Resolve issues to maintain reliable communication.
• Hands-On Practice: Gain real-world experience and skills.
• Career Ready: Prepares for roles in voice and network support.
• Recognized Certification: Cisco’s global reputation boosts job prospects.

Step-by-Step Courses List

• Chapter One: Module 1: Introduction
• Chapter Two: Module 2: Telephony
• Chapter Three: Module 3: Basic Call Routing
• Chapter Four: Module 4: VOIP Call Routing
• Chapter Five: Module 5: CUCME Call Routing Basics
• Chapter Six: Module 6: Preparing Network for Voice
• Chapter Seven: Module 7: IP Phone Behavior
• Chapter Eight: Module 8: CUCME Administration Basics
• Chapter Nine: Module 9: CUCME Standup
• Chapter Ten: Module 10: CUCME Standup Part 2
• Chapter Eleven: Module 11: CUCME Standup CUCME
• Chapter Twelve: Module 12: End Users and End User Interfaces
• Chapter Thirteen: Module 13: Endpoint Implementation
• Chapter Fourteen: Module 14: Call Coverage
• Chapter Fifteen: Module 15: Calling Restrictions and Routing
• Chapter Sixteen: Module 16: CUCME Advance Call Coverage
• Chapter Seventeen: Module 17: Implementing Unity Connection